Security Operations Manager (SecOps)



The SecOps Manager shall provide technical and management oversight to a team of Tier 2/Tier 3 SecOps and Security Engineering professionals. This individual is responsible for ensuring that enterprise SecOps meets all customer obligations to include incident and problem management functions in the customer’s production environment. They are expected to drive resolution of Cyber Security incidents, provide problem resolution for issues, and provide O&M Engineering for network security systems.

More About the Role:

  • Install, configure, and maintain servers, storage and network devices, networks, other related equipment, devices, and systems
  • Investigate problems, identify their source, determine possible solutions, test and implement solutions. Guide complex problems from identification to resolution across different departments, employees and/or systems
  • Identify utilization patterns and their effect on operation/system availability and performance expectations
  • Anticipate communication and networking problems and implement preventive measures
  • Establish and perform maintenance programs following company, industry and vendor standards
  • Ensure timely user notification of maintenance requirements and effects on system availability
  • Investigate, recommend and install enhancements and operating procedures that optimize network availability
  • Ensure the confidentiality, integrity and availability of information being processed, stored, accessed or transmitted on the network
  • Document network security problems and resolutions for future reference
  • Support monitoring of all Information Assurance Devices (IADs) to identify and document all intrusions and attempted intrusions
  • Process lead and escalation point for critical security incidents
  • Participates in and contributes to the planning and execution of SecOps business continuity and disaster recovery capabilities
  • Provides technical expertise in researching, identifying, evaluating, recommending and/or developing information security systems, controls, methods, techniques and models
  • Coordinate with security analysts and ISSO for mitigations pertaining to ongoing security threats to the organization as needed
  • Contributes to the organization, processes, teams and products in a significant manner
  • Adheres to organizational processes and procedures
  • Team Lead, must be able to work independently and as a team member
  • Responsible for providing management of a team of diverse skillsets within the Tier 2/Tier 3 SecOps team, including employee reviews and mentoring,
  • Exhibits initiative and drive to complete tasks in a timely manner
  • Displays leadership qualities, takes ownership of assigned responsibilities
  • Completes special projects or other duties as assigned
  • Contributes positively to working environment


You’ll Bring These Qualifications:

  • Ability to obtain a DOD Security Clearance
  • Ability to obtain a DHS Entrance on Duty (EOD)
  • BA/BS or equivalent experience and minimum 5 years of related work


The ideal SecOps Manager will possess expert practical knowledge in at least four or more of the following areas:

  • Cyber Security processes
  • Cyber Security Tools (such as endpoint security systems and SIEMs)
  • POA&M process
  • TCP/IP-based LAN and WAN traffic, Firewalls, and Web Proxy devices
  • Core Cisco networking
  • Multi-zone network architectures
  • Cisco UCS servers, Nexxus switches, ASA firewalls and routers
  • Current versions of Microsoft Windows Server operating systems
  • Able to provide technical and professional leadership, guidance, and training to others.Excellent written and verbal communication skills.